Operations Manager

Cernusco sul Naviglio (MI)

25 Dec 2021

Cernusco sul Naviglio (MI)


Full Time


4 years

IWAY is looking for a skilled Operations Manager to plan, direct and coordinate business operations and Customers activities.

As an Operations Manager, your responsibilities include

  • develop strategic decisions
  • support our Customers' projects
  • develop and implement operational policies
  • assist the Human Resources department
  • promote a strong IWAY's company culture

If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.


  • Enhance operational frameworks, procedures and best practices.
  • Purchase materials, design stock and ensure warehouse productivity.
  • Contribute to the accomplishment of the company's strategic and operational objectives.
  • Analyze financial information and utilize them to enhance profit.
  • Perform quality controls and screen KPIs.
  • Train, direct and appraise along with the Human Resources Department.
  • Manage staff levels, hours, wages, contract labor to revenues.
  • Coordinate with the management team to set or implement new procedures and policies.
  • Establish pricing and contracts.
  • Ensure proper maintenance.
  • Supervise accounts payable and accounts receivable departments.
  • Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.
  • Work smoothly with the Board of Directors to determine values and missions.
  • Build alliances with other organizations.


  • Master’s degree in Engineering, Computer Science or relevant fields.
  • Proven 4+ years of work experience as an Operations Manager.
  • Strong knowledge of business practices and financial reporting.
  • Ability to handle customer’s complaints effectively.
  • Ability to manage time effectively.
  • Good problem-solving skills.
  • Good oral and written communication skills.
  • Detail-oriented individual.
  • Exceptional customer service skills.
  • Ability to work in a team as well as individually as and when required.
  • Good presentation skills.
  • Ability to handle multiple tasks at a time as per the requirement.
  • A keen eye to detail.